Cancellation and Refund Policy

No payment is charged. Up to 50 products may be registered, and use may be stopped at any time.

Paid Services are digital services made fully available immediately after payment. Withdrawal may be restricted once supply begins under Article 17 of Korea’s Electronic Commerce Act. For consumer protection, a full refund is available within 7 days if the Service has not been materially used. Material use includes login followed by data entry, lookup, or feature use.

The monthly fee is KRW 14,900, including VAT, and renews automatically. Cancellation stops the next renewal and access continues through the paid period. No prorated refund is provided for the current month. If more than 7 days have passed since payment or the Service has been materially used (including use for 10 days or more), the current month is not refunded and cancellation takes effect at the end of the paid period. Statutory refund rights, duplicate or incorrect charges, and Company-attributable causes remain exceptions.

The annual prepaid fee is KRW 160,920, including VAT, and reflects a discount conditional on maintaining the one-year term. A full refund applies within 7 days if not materially used. After use begins, the refund is the amount paid minus usage recalculated at the undiscounted monthly rate and minus 10% of the balance remaining after that usage deduction. The regular monthly rate is KRW 14,900 plus the monthly fee for overage blocks included in that annual payment (Article 5). Completed months are charged at the full monthly rate, and the current partial month is prorated by actual elapsed time in that billing month. No refund is due if the result is zero or less, and no shortfall is billed. A processed mid-term refund ends the remaining term and paid access immediately. For automatic annual renewal, the Company emails the registered owner between 50 and 20 days before the contract end date.

Overage blocks add 500 products for KRW 10,000 per month, including VAT. Charged overage fees are non-refundable except for duplicate or incorrect charges or Company-attributable outages.

Verified duplicate or incorrect system charges are refunded in full without delay.

For a substantial outage caused by willful misconduct or gross negligence, the Company will extend access or provide a prorated refund for unavailable time. Events beyond reasonable control are excluded.

Refunds are normally returned to the original payment method within 3 business days after verification; the card issuer or payment provider may take longer to post them.

A tax invoice is issued upon request for paid service payments.

Send cancellation or refund requests to info@gagejangbu.com.